Training Education and Arts Job Description
Education and Training Manager
EMPLOYER : Climb 4 Limited Yearly SALARY: £29,250
FIXED TERM : 1st April 2024- 30th March 2026 . (potential to become permanent)
HOURS:-
Full Time Flexibility is required as some evening and weekend work possible.
DEPARTMENT:- Education and Training
Closing date: 25.4.24
Interview Date: 30.4.24
REPORTS TO: Climb 4 Managing Director
FUNCTION: The service manager will take responsibility for the day to day management of the team and the delivery of the service activities. To ensure it meets the needs and requirements of those we support to improve their life skills – including the children, young people and families, , volunteers and work experience students, we support. You will work strategically with senior leaders and managing director, to grow and sustain your department. While also growing networks and partnerships with statutory and voluntary organisations. Delivering a structured, professional and co-ordinated approach, meeting the outcomes, objectives and mission of Climb 4 Limited.
MAIN TASKS:
1. Recruit and perform individuals inductions for members of team.
2. Deliver team / organisation training
3. Ensure the smooth management of projects- eg STEPP up 18+ – Personal Development, Progression and Professional pathways, STAR (NEETS) programme and SHINE (EOTAS Education other than at School) Project Learning programmes for those with EHCP.
4. Manage, grow and sustain contract delivery- improving levels of generated income
5. Manage the health and safety of your department- eg. Risk assessments (individuals/group)
6. Provide Line Management and Supervision for team.
7. Work with Community and Families/Training & Education Managers to plan staffing and activity timetables.
8. Managing service budgets
9. Communicate and manage staffing rotas, holiday tracker and sickness records.
10. Be responsible for ensuring team are meeting project outcomes
11. Responsible for the delivery of appraisals, performance management and disciplinaries of team members.
12. Be the ‘Face of Climb 4’ attending relevant strategic meetings when MD/or other Managers cannot attend.
13. Manage the service Referral System ensuring partnership Organisations are aware of process.
14. Facilitate regular staff team meetings
15. Create and implement across team Income Generations packages -focusing on raising income through contract delivery, sponsorship and fundraising.
16. Develop & Manage the Marketing Strategy for the Learning and Development team
17. Manage the Learning and Development team,
18. Ensure that all, operational and strategic policies and procedures, are created and followed by team.
19. Meet with Senior Management team to review/develop Business plan, strategies, Action plan and budgets.
20. Work with Senior management team to manage integration of CRM system for Team service users
21. Deliver workshops and training when required.
22. Manage tracking of projects including writing year end/final reports
23. Write Funding Applications
RESPONSIBILITIES
- To maintain good relationships across Service
- To manage all contracts from outside providers.
- To develop new partnerships and maintain relationships with statutory and voluntary organisations that will enhance and expand the reach of Climb4’s learning and development service.
- To establish and facilitate steering group/focus groups and community social action groups across the community.
- To co-ordinate the communication and promotion of Climb 4’s mission, strategies and TIGER model (Trust, Inspire, Growth, Empower, Release) to encourage communities to take the lead.
- To manage marketing and promotion ensuring effectiveness and clarity with a view to our target audience
- To work with partners, community groups/organisations and the wider community to recruit volunteers
- To manage and support Delivery Team Volunteers, Apprentice, Trainees and Work Experience Students.
- To prepare information, statistics and reports for funding body and organisational management
- To ensure high quality across all areas of delivery to meet the quality standards adopted by our organisation
- To take part in continual professional development
- To create and roll out fund raising strategies. Including the co-ordination of bid writing and fundraising activities ensuring continuous development and improvement
- To maintain a professional relationship with the users of our service and with other staff, with particular attention to confidentiality and the maintenance of boundaries.
- To ensure you have an understanding (appropriate to your role) of, and comply with Climb 4 Limited procedures for promoting and safeguarding the welfare of children, young people and vulnerable adults.
- To lead team meetings on a regular basis and if required attend Directors meetings. To make deliver regular supervision, training, and personal development activities consistent with the requirements of the post and individual career goals. Be responsible to critical challenges, advice, feedback and direction.
- To work flexibly as required by the service and the employer which may require some working out of ‘normal office’ hours
- To ensure the implementation of all relevant policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information and show a strong commitment to equality and diversity in all aspects of the job role.
- To be able to evidence Climb 4 Limited values at all times which underpin Climb 4’s Mission – to provide positive activities that are Creative, Inclusive and provide Learning opportunities that benefit the Mind and Body. Following our ‘TIGER’ model.
1. Encouraging Trusting relationships 2. Being people focused in an Inspirational environment 3. Striving for excellence in everything we do and encouraging Growth 4. Encouraging Empowerment so everyone has a voice and feels valued. 5. Having mutual Respect with everyone we work with, work for and support through our services
- The post holder is expected to comply with the agreement and procedures as described in the Community Lottery Agreement document.
- This is not an exhaustive list of duties and responsibilities, and the post-holder may be required to undertake other duties which fall within the remit of the job, in discussion with the manager.
- This job description will be reviewed regularly in light of the changing nature of Children and Youth community development work and any such changes will be discussed with the post holder.
DECISION MAKING:
The Service Manager is authorised to make: Day to day decisions regarding the prioritisation of tasks making up their workload and on completion of 2 months’ probation period further decision-making authorisation will be negotiated and agreed N.B: Guidance is available at all times via Managing Director
Special Circumstances: Some flexibility is required regarding undertaking additional duties on an ad hoc basis to support team members and community partners to ensure the efficient and effective operation of the project at a level of responsibility not higher than that of appointment.
PERSON SPECIFICATION
Essential Desirable
Attainments / Training
PGCE or Equivalent
GCSE/equivalent in English & Maths
Safeguarding children and vulnerable adults level 2 qualification
SEND /SENCO qualification
Management/business qualification/training
Creative or Therapeutic Qualification or training
Evidence of commitment to continuing learning and professional development
Education Management
Diploma in Education and Training – DTLLS
Experience
- Experience of managing a service
- Managing a Team
- Networking with large key organisations and businesses
- Financial management
- Writing successful funding applications
- Working with vulnerable children, young people or families- in particular SEND and SEMH
- Strategic organisation growth and sustainability
- Working in collaboration with key agencies when supporting learning
- Experience of working with or collaborating with voluntary sector organisation
- Service budget management
- Developing and integrating Marketing and Fundraising strategies
Knowledge
- Understanding of the training needs of vulnerable children, young people and families within North East Lincolnshire
- Impact of vulnerabilities and disadvantages on future learning opportunities
- Good knowledge of EOTAS packages
- Good knowledge of Local Children and Young People’s Education and training Services within the locality
- Good Knowledge of education and training Local and Government key strategies and legislation
- Understanding of how volunteer sector organisation (in particular social enterprises) run.
- Awareness and understanding of Prevent Duty and Safeguarding issues.
- Understanding of the importance of working within agency policy and procedures.
- Knowledge of the importance of community user led projects
- Knowledge and Understanding of Climb 4’s Objective, Mission and outcomes.
- Understanding of how creativity can improve learning
Skills & Practical Effectiveness
- Organisation skills
- Team leading/Management skills
- Excellent Report writing skills
- Excellent communication skills
- Social networking skills
- Accounting/Budgeting Skills
- Good interpersonal skills (written & oral)
- Confidence and competence in the use of IT including word-processing, excel and managing an outlook account.
- Empathy, compassion and patience
- Ability to see potential for growth and develop new initiatives
- Ability to deliver effective, engaging and motivational training
- Ability to be an effective Manager empowering team to assist with the co-production of the delivery programmes.
- Ability to work independently and as part of a team within a framework of policy and procedures
- Good negotiation skills / persuasive style
- Ability to work on own initiative and prioritise work both with and without supervision
- Ability to recognise inappropriate attitudes, language and behaviour and to take appropriate action to prevent/deal with such behaviour as appropriate
- Ability to see solutions rather than problems
- Ability to identify and work with assets
Respect for Ethnicity and Diversity
- Awareness and understanding of diversity and equal opportunities and a genuine commitment to anti-oppressive practice.
- Must consider and show respect for the opinions, circumstances and feelings of staff and members of the public, no matter what their race, religion, position, background, circumstances, status or appearance.
- Must understand other people’s views and takes them into account.
- Must be tactful and diplomatic when dealing with people, treating them with dignity and respect at all times.
- Must understand and be sensitive to social, cultural and racial differences at all times
Other
- A preparedness to work flexible hours through prior arrangement as the needs of the job dictate (e.g. some evenings and weekend hours).
- Have a clean driving licence and access to a car which is insured for business use with a current valid MOT test certificate